Designed and optimized a comprehensive customer journey experience, focusing on every touchpoint from initial site visit to post-purchase interaction. The journey was crafted to be intuitive and engaging, ensuring that customers could easily navigate, discover products, and feel supported throughout the entire shopping process, leading to consideration and credibility.

Integrate a third-party booking app to streamline appointment scheduling and enhance the user experience. By incorporating this functionality, businesses can simplify the booking process, improve accessibility, and offer customers a seamless and efficient way to manage their interactions, ultimately boosting engagement and satisfaction.